Returns
Satisfaction Guarantee — 30 Days
We offer you 30 days to change your mind from the date of receipt of your order. If you are not completely satisfied with your purchase, you can return it to us free of charge.
Return Conditions
To be accepted, the returned product must be:
- In its original condition, unworn and undamaged
- Accompanied by its case and all its accessories
- Returned in its original packaging
Return Procedure
1. Contact our customer service via our contact form, indicating your order number and the reason for the return.
2. We will send you a prepaid return label within 24 hours.
3. Drop off your package at a relay point.
4. The refund will be processed within 48 business hours after receipt and verification of the product.
Refund
The refund is made to the payment method used during the purchase. Allow 3 to 5 business days for the refund to appear on your account.